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Kim's COVID-19 silver lining

Written by Margot Taylor
on May 26, 2020

Weary Dunlop sales advisor Kim Mansell is relishing the challenge of starting a new job in the midst of COVID-19.

Just seven weeks into the role Kim says COVID-19 has required sales advisors to “go back to basics” regarding sales, something which is full of silver linings.

“I’ve been helping out Operations by helping deliver lunches and running general errands.

“I’ve got to know some residents pretty quickly because of that and I just think how lucky am I to get to have this time to get to know the residents and get to know the operations side of things.”


Offering care during a challenging time is something the field sales advisor of 25 years has long wanted to do.

 “I always loved the corporate side, but I wanted to do something that made a difference.

“I wanted to be involved in a process that meant hopefully I’ve made a positive impact during a challenging time.”

Her family were “thrilled” about her new job.

“They have said ‘you are finally doing something where you can really invest your emotions.

“‘You’ve found the company you should be working for.’”

Kim says her late grandfather and father would be particularly pleased by the fact she is working at a retirement village named after Sir Edward ‘Weary’ Dunlop.

While Sir Weary Dunlop is renowned for his leadership and courage while imprisoned by the Japanese during World War 2, for Kim he was a man who was “really good friends” with her granddad.

“They went through studies together.

“Weary and granddad were always really close.

“Oh my gosh, if my dad was alive today, he would have a chuckle about it.

“For me when I first enter the village and I see the photos of Weary Dunlop I get the warm fuzzies.”

As well as helping the village during COVID-19, Kim’s other immediate goal is to learn from her colleagues.

“My biggest thing is about really respecting who you work with.

“I need to hone my 25 years’ experience in selling for this industry and really absorb all of the expertise around me.”


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