Ryman Healthcare is taking it to the people, with the company’s first Australian sales suite opening in Mornington.
The suite, in Bentons Square shopping centre, provides a relaxed, informal setting for people considering their retirement living or aged care options to find out more about Ryman’s villages.
Regional Sales Manager and Community Relations Team leader Denise Thompson says, with Ryman still relatively new to the Australian market, the suite is aimed at letting people know what the company is all about.
“We want to be as visible and as accessible as possible, so this is great way to reach out to people so they can learn more about us and we can learn more about them,” Denise says.
“It’s just a place where people can stop in while they’re out shopping, have a cuppa and a chat with our staff and find out more about what we offer.”
While Ryman has plans to build two retirement villages on the Mornington Peninsula – at Mt Martha and Mt Eliza – the suite is a point of contact for people interested in any one of the company’s 10 completed of proposed villages in Victoria.
Sales advisor Kay Jeffs, left, and sales assistant Michelle Child are rolling out the welcome mat at the new sales suite.
Sales advisor Kay Jeffs, who is one of three staff members based at the sales suite, says there has been a steady stream of interest in the shop since it opened on September 19.
“People are hearing a lot about Ryman Healthcare and asking, ‘who are we?’, so it’s a good way to demonstrate exactly what we do,” Kay says.
“Some people won’t pick up a phone but they will pop in for a chat while they’re doing their shopping. It creates more of a personal touch.”
The sales suite is open 9am-5.30pm Monday to Thursday, 9am-7pm Fridays, 9am-5pm Saturdays, and 10am-5pm Sundays.