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High care

 

Ryman high-level care is the best option if you have any chronic health conditions or need full assistance to move around. We can help with showering and dressing, medications, wound care, incontinence, and any other care you need.

Our staff ratios are some of the highest in the aged-care sector in Australia. At each village aged-care centre, the clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care. 

In high-level care, a registered nurse is always on duty, and our on-call doctor is always available.

 

YOUR GUIDE TO AGED CARE

Experience care in a Ryman village

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Questions and answers

High care refers to more intensive support for people who need extra help with daily activities, nursing care or complex health needs. At Ryman, this usually includes 24/7 clinical support, medication management and assistance with mobility and personal care.

Low care is suitable for people who are generally mobile but may need help with daily tasks such as showering, dressing, meals, and some nursing care.

High care provides a higher level of assistance, including substantial clinical and nursing support for people with greater or more complex needs.

Ryman offers both levels of care, which can be adapted as your needs change.

High care services can include assistance with bathing and dressing, continence support, mobility help, medication management, wound care, dementia care and 24/7 nursing.

Ryman creates tailored care plans to ensure each resident receives the right level of support, which can be reviewed and adapted as needs change.

PRIMARY CARE 

Your dedicated aged-care team

Wherever possible, the same team members will care for you each day. Having a primary carer enables a dedicated team member to learn your needs and preferences. This helps to build a trusting relationship and adds a natural rhythm to the care we provide.  

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YOUR PRIVATE ROOM 
  • Private rooms are spacious and air conditioned with an ensuite
  • Monitored call bells are located in your room and ensuite.
  • There is a selection of room layouts to choose from.
  • Rooms are fully furnished, including an electric bed, but you are welcome to bring your favourite armchair and personal effects. 
  • The myRyman Care app is located on a device next to your bed.
  • There is plenty of space for family and friends to visit. 

 

Innovation in healthcare - myRyman Care

At Ryman, your care is customised according to your needs and preferences. This is made easy via our award-winning myRyman Care app. A device, located in every care room, enables nurses and carers to access clinical data and record daily care tasks for you at the bedside. This means our teams can spend more quality time with you, and less time manually writing up notes. And should your primary carer be absent, everything is securely recorded on your myRyman device, making the transfer of care seamless. 

“The myRyman app has been invaluable for Ryman, in how much it has improved residents’ lives.”
Victoria Brevoort | Clinical Nurse Specialist

 

7th APAC Award-01

Eldercare Innovation Award - myRyman Care

In 2019, myRyman Care was named Innovation of the Year – Care Model at the Asia Pacific Eldercare Innovation Awards in Singapore. The award recognises the best care model that improves the quality of life for older people.

"From the minute I walked in the door, this place felt really good. I have a bit of intuition about these things, being a nurse, but it felt really good."

SUSIE - FAMILY MEMBER

Quite simply, it's Delicious

Delicious is Ryman's bespoke seasonal menu that's prepared fresh on site using fresh ingredients. 

As an aged-care resident, we will provide all your meals and snacks. You have a choice of three main courses, including a vegetarian option. Plus, we cater for special dietary requirements. Simply talk to us about your needs or click to learn more about Ryman Delicious.

Arrange a needs assessment 

Prior to moving to a Ryman aged-care centre, you need to be assessed by the Aged Care Assessment Service (ACAS). You can contact ACAS yourself, or your doctor can refer you.

Your assessment will determine the level of aged care you need and if you are entitled to government assistance. 

Find out more in our step-by-step guide
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Wondering where to begin?

Our step-by-step guide can help get you started on your aged-care journey.
 
Learn more

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HELPFUL RESOURCES

Read our frequently asked questions about living in a Ryman village

READ OUR FAQS

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In the spirit of reconciliation Ryman Healthcare acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

More about us
Contact Us

Phone: 1800 288 299

Melbourne office: 
PO Box 54
Collins Street West, VIC 8007

Registered office (NZ):
+64 3 366 4069

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