Peace of Mind Guarantees | Ryman Healthcare

Resident-friendly terms

Our pioneering approach to retirement living includes resident-friendly terms designed to protect you and your family.

Our peace of mind guarantees give our residents greater confidence to live the way they want. Freedom and flexibility let you choose when, where, and how you want to live your life. A welcoming community ensures that friendly company is available when you want it. Care that can be dialled up as you need it lets you live for today because our personalised care services are there if you ever need them.

For over 35 years we have chosen to pioneer retirement living. Our innovative, resident-friendly terms reflect that commitment.

We know how important it is for you to have certainty regarding your living costs.

“We guarantee that we will not increase your base weekly fee for the entire time you occupy your apartment or villa at the village, regardless of any changes to the operating costs at the village. Your base weekly fee is fixed for you. It would only increase if you change from independent to serviced apartment living, or you add extra care options.”

The deferred management fee (DMF) is your contribution to the refurbishment and management of the village. It is charged on an ‘enjoy now, pay later’ basis, and is deducted when your capital sum is repaid to you.

If you wish to transfer to a serviced apartment, or to another Ryman village, your DMF will be no more than 20 percent overall – one of the lowest in the retirement sector.

“We guarantee that our deferred management fee will be capped at a maximum of 20 percent of the capital sum – even if you transfer to another apartment or villa within the village, or to another Ryman village.”

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