The new Aged Care Act will come into effect on 1 November 2025, introducing reforms intended to improve the quality of care and protect the rights of people receiving aged care services in Australia.
The new Act places older people at the heart of aged care, with an increased focus on supported decision making and making it easier for families to navigate the system.
The Act’s greater focus on transparency means there will be more oversight of aged care providers, along with greater protections for speaking up when making a complaint or reporting a concern.
At Ryman, we’re committed to delivering high-quality care that respects your rights, supports your independence, and adapts to your needs. Your rights are always at the heart of the care we provide, and the new Aged Care Act offers greater clarity on what those rights are and how they can be upheld.
We’re actively working to ensure our services, policies, and procedures align with the new requirements. As we prepare for the changes ahead of 1 November 2025, we’re here to guide and support you every step of the way.
Phone: 1800 288 299
Melbourne office:
PO Box 54
Collins Street West, VIC 8007
Registered office (NZ):
+64 3 366 4069