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Use of photos in marketing

Ryman Healthcare uses photographs and videos of a range of people for marketing and promotional purposes. This includes residents and employees of Ryman Healthcare.

Consent will always be obtained from the individuals included in photographs or video. A consent form must be completed by all individuals who are to appear in any marketing or promotional media before the images are used. Consent is required from a legal guardian for any individual who is less than 16 years of age.

Anyone is able to withhold consent and consent may be withdrawn at any time.

If you have any questions or complaints about the use of photographs and videos, please contact either the Marketing Manager or the Privacy Officer.

Inquiries and complaints

If you want to talk to us about privacy or your personal information or have a complaint about the way we have treated your personal information, please contact us and we will respond as soon as possible to resolve the issue. We also welcome any questions and comments you may have about our privacy practices.

You can contact us at:

Marketing Manager
Ryman Healthcare
PO Box 33119
Melbourne, Victoria 3004

Privacy Officer
Ryman Healthcare
PO Box 33119
Melbourne, Victoria 3004


ph: 1800 288 299

If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner

Email: enquiries@oaic.gov.au

Telephone: 1300 363 992 (from overseas +61 2 9284 9749)


Privacy policy

Ryman Australia privacy policy

Click to view

Website policy

Privacy when using our website

Click to view

CCTV footage policy

Collection of CCTV images of people and activity

Click to view